Accessibility Statement

How accessible this website is

This website aims to conform to the Web Content Accessibility Guidelines version 2.2 at level AA.

Accessibility was built in rather than added afterwards. Specifically:

• Every page uses one main heading with headings in a logical order beneath it
• The site works with a keyboard alone, and the focus indicator is always visible
• A skip link lets keyboard users jump straight past the navigation
• All text meets or exceeds the required contrast against its background
• Form fields have visible labels that are correctly associated with them
• Errors are described in words, never signalled by colour alone
• The guided questions move focus to each new question so screen reader users hear it
• Text can be resized to 200% without loss of content, and the layout reflows on small screens
• Animation is suppressed for anyone whose device requests reduced motion
• The site works without JavaScript, other than the guided questions, which offer an alternative route

Known limitations

We test with automated checks and manual keyboard review. We have not yet commissioned an independent audit or user testing with disabled people, and we intend to.

No further limitations are currently known.

Getting information in another format

If you need anything on this site in a different format — large print, plain text, easy read, audio, or read to you over the phone — contact us at soleencare@gmail.com and we will provide it. Please tell us the format you need and we will agree a timescale with you.

If anything on this site is difficult for you to use, email us or book a call instead. You will never be disadvantaged for contacting us a different way.

Telling us about a problem

If you find something that is hard to use, please tell us at soleencare@gmail.com. Describe what you were trying to do and what happened. We take this seriously and will fix what we can.

If you are not happy with our response, you can contact the Equality Advisory and Support Service at equalityadvisoryservice.com.

How this statement was prepared

This statement was prepared on 30 September 2026 following automated accessibility testing of every page and manual keyboard and screen reader review.